Solutions: WD Meals on wheels

WD Meals on Wheels is an application for companies who deliver hot and frozen food to members of our community in their own home .

WD helps companies become more efficient in planning their collection and delivery operations. The application is rich in functionality and with industry knowledge is proving to be a contract winner for its users.

Key Benefits are:

• Easy scheduling of jobs
• Enhanced Productivity and driver utilisation
• Operational efficiencies - less paperwork, less duplication, time saving
• Reduced Paper Process production and handling
• Status Process in the application allows controllers and dispatchers to make informed decisions regarding emergent work and rescheduling when required
• Allows future cancellation of meals e.g. if the customer goes into a rest home for a week
• Enables social services or the emergency services to be contacted if customer's health is questionable
• Enhancements to Complaint Investigation/Management

Additional application functionality centres on vehicle tracking and satellite navigation which is bringing further business benefit to drivers and control staff alike. These application additions have seen companies reduce significantly their communication, fuel and insurance costs. These additions to the base WD Meals on Wheels application are fully integrated and drivers can obtain route information at the touch of a single button 'Navigate'.